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Hi, I’m Leonie van de Laar.

I'm freelance Product Designer. I help companies with online growth, corporate innovation, and portal design. I work user-centered & evidence-based to craft the best possible digital experience. Web and mobile.

Companies that I've worked for are Schiphol group, DPG Media, Air France/KLM, adidas, SparkOptimus, KPN, ING, Nationale Nederlanden, Sanoma, AKQA and more. View cases.

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Anker 2

Cases

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Client: adidas Global
Project: Returns & exchanges journey

UX challenge: 

How can I help the adidas customer with the simplest possible paperless returns and exchanges journey via the adidas app?

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Client: Air France KLM mobile app
Project: Migration of two branded apps 

UX challenge: 

How can I help the Air France and KLM development team with migrating two separate apps into one code base app without losing the Air France and KLM brand identity?

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Client: SparkOptimus
Project: Digital Venture for Pepsi Lipton, a client of SparkOptimus

UX challenge: 

How can I help the team of SparkOptimus with the validation of an innovative concept for their client PepsiLipton using my UX and prototyping skills as efficiently as possible?

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Client: ING

Project: Redesign Intermediary Portal Mortgages

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UX challenge:

'How can I improve the user experience of the ING portal used by mortgage intermediaries and integrate the new ING design system?' 

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‘How can I help the Telfort customer in their orientation and ordering process when they are looking for a new smartphone and new phone subscription?'

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Company: KPN/Telfort

Project: Redesign orientation and sales journey

UX challenge:

Company: Sanoma Innovation Lab

Project: Internal Venture Tita Toys

UX challenge:

'How can I design and validate customer needs for an educational app for kids age 2-5 years old using Lean Startup methodology?'

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Company: Telfort/KPN

Project: Quantitative testing

UX challenge

'Top 5 Evidenced-based growth'

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Freelance UX Design Amsterdam
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UX Design 

Submitted by Chunk Creative Agency, Amsterdam

Freelance UX Design Amsterdam

Sneakerporn, Internal Venture

UX/UI DesignIdentity Design

Lean Experiment Design

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Redesign and optimizing Checkout

UX/UI Design

Freelance UX Design Amsterdam
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UI Design

Independent project for Hilton DoubleTree Amsterdam

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Design

Usability testing

I align with developers during my design process to ensure that the designs meet the development requirements

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To create the best digital experience, I can help you with:

Customer interviews
Creating personas 
Empathy mapping
Customer journey mapping

Product Design
Wireframing/Prototyping
Interaction design
Visual Design
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I evaluate a product by testing it on users. It gives direct input on how users interact with the product

Front end alignment

UX Methodes

User research

Testimonials

'Leonie was a senior UX designer in one of my teams at KPN. She excels where UX strategy and UX execution meet. She combines a data-driven approach to UX design with a commitment to (commercial) results and mastery of online persuasion. A team player that does not mind putting in extra efforts to get the job done.'

Peter Sonke

Director Online @ KPN & Telfort

Remco de Vries

Head of Marketing @ InSided

'I had the pleasure of working with Leonie for about three years, of which about two as a manager at Telfort. Working with Leonie always guaranteed a weekly influx of new ideas, insights, deep-dives into our consumers' psychology, and new converting designs. I would sometimes compare 1-on-1's with Leonie to a personal TED-talk, they were always filled with many brainstorms about our (e-commerce) website, UX work in general, consumer psychology or just design thinking/process. Truly fun, and inspiring'

Nielsen Norman Group

Certified, Specialty Mobile Design, London (2016-2018)

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Master of Online Persuasion

Certified by Online Dialogue, Utrecht (2017)

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Conversions at Google

Conference @ Google HQ Dublin (2017)

UX training, education & conferences

Lean UX Conference

New York City (2015)

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Web Development Advanced

CMM, Amsterdam (2009-2010) 

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BA Graphic Design, Royal Academy of Arts

The Hague (2002-2007)

Never stop learning

leonie.van.de.laar@gmail.com  -  M: +31 6 19 202 851  -  KvK: 77409205 -  BTW: NL003191470B95

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